Adobe CS3 Issues and a fix!
I love error messages that mention how to fix an issue, however its not so great when what they suggest doesn’t actually solve the problem your having!
Over the last week or so i have had a hell of a time getting the new version of Adobe CS3 installed on my OS X 10.4.9 machine.
I originally had the Photoshop 10 beta installed, and although i uninstalled it before installing the Final version, as well as running the cs3clean script from Adobe i was unable to get the apps to run after installation.
The Installer would run and finish correctly. I would then go to run one of the newly installed apps and it would pop up a message saying “Licensing for this product has stopped working“.
Well i searched and searched on the internet and had no luck in finding how to fix this.
After a week of trying i eventually worked out a solution for this issue after installing and uninstalling CS3 maybe 25 times. (boy o boy is that installer slow.)
You need to delete the folder found here “/Library/Preferences/FLEXnet Publisher”.
After that all the apps should open correctly.
I cant believe how simple it was in the end, and i cant believe that Adobe couldn’t work this out.
Post your success and failure stores in the comments below!
-Richard
June 1st, 2007 at 3:21 pm
That is the only thing that has worked for me. The weird thing is that I had to use Spotlight to find the FLEXnet folder since it seems to be hidden otherwise. By the way, have your serial number handy because it will ask for it when you launch the CS3 app (preferrably PS CS3). In the case of a CS3 Suite install, entering the serial number once should activate all the apps.
Everything works now! Thanks Richard!
July 12th, 2007 at 10:49 pm
As much as I had hoped this would solve my problem, it didn’t – still get the same error.
I’m testing this on a G5 with a wiped clean install of OS X 10.4 upgraded to 10.4.10 with the Combo Updater. I’m going to try again erase the drive and upgrade the OS to 10.4.9 in hopes that it might be an issue with the “.10″ update I’ve read about.
I’ll let you know if I have any more luck with that.
June 3rd, 2008 at 9:39 am
Btw, just fyi, simply dragging this folder to your desktop isn’t enough, move it to your recycling bin, and try opening said apps. Thank you so much — this worked like a charm!